How do we keep connected with guests and newcomers?

Yesterday, DHUC started with the second step on our “develop deeper connections with guests and newcomers” plan. (Step 1: Comfortably making conversation, they’ve been doing well for some time.)

We’re using a communication sheet, slightly adaped from one used in previous churches. Our guests gave us contact information, let us know how they came to arrive at the church, and things they’d like to know more about or take part in.

Of the five guests/newcomers yesterday, four filled in communications sheets. Tomorrow’s first task will be getting notes out to them, with the information they requested, and asking their permission to put the people who are facilitating their interests in contact with them.

To those of you in the business world, this is basic “customer support and retention.” To many in the church world (well, The United Church world) there is a huge fear of being too intrusive.

It should be interesting to see what happens.

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