8/365 -Ombuds(man)

How often do we find ourselves sitting between factions (of one or more) bent on doing damage to one another?

As a mediator, and sometimes arbitrator, one of my biggest tasks is to tease out information. Helping people to find words that will get across their point. Unruffling ruffled feathers. Sometimes throwing in a comment or two to jump-start conversations.

One of the things I find interesting is that nuance often gets lost. Sometimes things are in such opposition that their contrast overwhelms. But, other times, it’s not quite that extreme.

I wonder what the next arm-wrestle will bring?

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